How fees work
The answers to what nearly everyone asks before a first session.
Insurance we work with
We bill most PPO plans. We do not take Medicaid or Medicare. If your child's coverage is Medicaid, we give you the names of colleagues who accept it, and we do not charge you for asking.
Most PPO plans
Out of network with other plans
No Medicaid or Medicare
If you pay yourself
If you pay without insurance, you receive the fee in writing before the first session. You pay by card at the end of each visit, including HSA and FSA cards. A limited number of reduced-fee visits are open: ask how to request one. We ask for 24 hours' notice to change an appointment.
Receipts for reimbursement
Each month we give you an itemized receipt (a superbill) with the dates and kind of session, to send to your plan, which may reimburse part of out-of-network care. It carries a diagnosis code your insurer can see. Your plan decides whether it pays anything; ask it before you start.
An estimate in advance
If you pay without insurance, you have the right to receive a written good faith estimate of what your care will cost before you start. We give you one before the first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Checking your benefits
For plans we bill, we check your benefits before the first session and tell you what you will owe. For other plans, call yours and ask about out-of-network mental health benefits for a child or teen; we tell you what to ask.
Would you like a written estimate?
Ask for one when you call. You receive it before the first session.